Industrial Shed: Case Study
Location: Somerville, Victoria
Business: Industrial Shed
Industry: Hardware and Building Supplies – Retail
Background
Industrial Shed, based in Somerville, VIC, began its journey in 2012 as a small-scale provider of essential industrial supplies, including bolts, bearings, and hand tools. Founded by Craig Muzyk and his wife, Liz, the company quickly gained traction and expanded its product range to meet growing demand. Within a year, Industrial Shed moved into a larger facility in Somerville, to support the demand of sales, service + growth within the community.
Even in the face of the COVID-19 pandemic, Industrial Shed sustained a growth rate of 20%, solidifying its status as a reliable supplier in the hardware and building supplies sector. “The COVID-19 pandemic was a challenging time for everyone,” said Craig. “However, we continued to grow and thrive, and we’re grateful to be expanding 12 years later, unlike many businesses that have had to close.”
Expansion into Industrial Gases
Recognising an unmet need amongst his welding customers, Craig Muzyk implemented a strategic opportunity to expand Industrial Shed’s offerings to include industrial gases. With no local competitors providing these essential products, this move allowed Industrial Shed to diversify and better support its customers’ needs.
“Our goal is to provide our customers with everything they need for their projects,” said Craig. “By offering industrial gases, we’re able to serve them more comprehensively and efficiently.”
Partnership with Pacific Gas
“We’re committed to exploring new opportunities to enhance our services,” said Craig Muzyk. “Our partnership with Pacific Gas enables us to expand our offerings and better meet the needs of our customers.”
Towards the end of 2017, Pacific Gas Sales Manager Matthew Copplestone visited Craig as one of the HBT National Buying Group suppliers.
“After discussing the benefits of incorporating industrial gases into the inventory of Industrial Shed with Matty, we decided to explore the opportunity further,” said Craig.
Impressed by Pacific Gas’s efficiency and commitment to competitive pricing, we chose to collaborate with them. Our partnership has since flourished, driven by our dedication to providing the best solutions for our customers.”
Impact on Business
The partnership with Pacific Gas has had a profound impact on the operations of Industrial Shed. The efficiency and competitive pricing offered by Pacific Gas translated into substantial successes for our business.
This collaboration not only introduced an additional revenue stream but also complemented our existing offerings for welding customers, leading to heightened customer satisfaction and a surge in repeat business.
“As the pioneering provider of this product in the area, our entry into this venture was seamless,” said Craig. “Subsequently, as customer interest grew, our commitment remained steadfast in cultivating enduring relationships for the future.”
Looking Ahead
Industrial Shed is actively exploring new opportunities with Pacific Gas, including expanding our product range to encompass Carbon Dioxide and discovering innovative applications for industrial gases.
“Our approach to pursuing new business is forward-thinking and growth-oriented,” said Craig. “We are driven by a commitment to excellence and a relentless pursuit of opportunities.”
With an unwavering dedication to meeting customer needs and upholding the highest standards of quality, Industrial Shed remains optimistic about its growth potential in collaboration with Pacific Gas.
Pacific Gas
The success story of Industrial Shed underscores the importance of strategic partnerships and diversification in driving business growth. Through collaboration with Pacific Gas, Industrial Shed has fortified its market position and is poised for continued success in the years ahead. Contact us to learn more about our distributor offers.