FAQ
FAQ
Links for business credit application forms can be found at the bottom of the website. Download and complete the relevant form and send through to info@pacgas.com.au when complete to start the process.
In order to hire an Industrial cylinder you will be required to open an account. However, if all you want is to swap of a gas cylinder an account is not necessary.
It is easy! Simply contact us today, and our friendly staff will ensure you receive your gas during the next scheduled delivery service in your area. Contact us regarding an enquiry by:
- Calling on 03 9776 8382, or email to info@pacgas.com.au
- Contacting us at www.pacgas.com.au
- Submitting an online enquiry here
Below are some helpful Dos and Don’ts when working with gas cylinders:
| DO | DON'T |
|---|---|
| Ensure a regulator is fitted before use | Repaint a cylinder |
| Ensure the cylinder is secured | Use oxygen as a replacement for compressed air |
| Ensure connections are tight and suitable | Use oil or lubricants on the cylinder valve |
| Ensure cylinders are stored and used away from ignition sources | Roll cylinders along the ground |
| Store full and empty cylinders separately | Attempt to fight a fire involving a gas cylinder |
| Ensure cylinder caps are fitted when cylinders are not in use | Transport a gas cylinder inside the passenger compartment of a vehicle |
| Ensure adequate ventilation is available to suit the gas and application | Use a cylinder that shows evidence of corrosion or damage |
| Be familiar with the Material Safety Data Sheets (MSDS) | Fill cylinders with any material, gas or otherwise |
Contact us to if you have any questions or you are unsure about handling your gas cylinders
Pre-Planning
Despite adherence to cylinder safety practices, accidents involving gases may occur. The amount of damage sustained by personnel and property from these accidents is greatly influenced by the quality of the emergency plan. Users of compressed gas cylinders must be familiar with necessary safety precautions. Employee responses to any gas leak or emergency should take into account the following factors:
- The nature of the operation example; equipment used and type of injury that could occur.
- The potential location of a release or spill (e.g. outdoors versus indoors, in a laboratory, corridor or storage area, or in a workshop).
- The quantities of material that might be released and the type of containment (i.e., compressed gas cylinder size or manifold systems, etc.).
- The chemical and physical properties of the compressed gas (e.g. its physical state, vapour pressure and air or water reactivity).
- The hazardous properties of the compressed gas (e.g. its toxicity, corrosivity and flammability).
- The availability and locations of emergency supplies and equipment.
- An Emergency Action Plan that identifies building evacuation routes, emergency telephone numbers, chemical containment procedures, fire extinguisher usage, etc.
Minor Leaks
Occasionally, a gas cylinder or one of its component parts may develop a leak. Most of these leaks occur at the top of the cylinder, in areas such as the valve threads, pressure safety device, valve stem, or the valve outlet. To correct minor leaks:
- For non-toxic gases, verify suspected leaks using a gas detector or soapy water solution (a flame should not be used for detection). If the leak cannot be stopped by tightening a valve gland or packing nut, secure the cylinder and notify your Manager or Safety Officer.
IMPORTANT: Do not try to fix a leak on a toxic or highly toxic gas cylinder; instead initiate emergency action procedures.
- For flammable (non-toxic), inert or oxidizing gases (non-toxic), move the cylinder to an isolated, well ventilated area, away from combustible materials.
- For corrosive and toxic gas leaks, immediately initiate emergency action procedures.
IMPORTANT: Do not remove a leaking toxic gas cylinder from a ventilated cabinet.
Major Leaks
In the event of a large gas release or if an accident takes place, activate the following emergency procedures:
- Evacuate the area, securing entrances and providing assistance to others on the way out.
- Activate building and area fire alarms.
- Immediately call Emergency Services and report the incident.
- Provide emergency response officials with details of the problem upon their arrival.
| Question | Answer |
|---|---|
| What gas do I use for my TIG welder? | Argon, but look for Information Sheet 15 for details and further information. |
| What gas do I use for my MIG welder? | PacShield 80/20 or Pacshield 5/2 depending on the thickness of the material. Refer to Information Sheet 15 for details and further information |
| Do I own my cylinder? | Pacific Gas has a range of options when it comes to your gas purchasing needs. Please contact us if you are unsure about you cylinder arrangement. |
| Can I sell my cylinder if I own it and no longer need or require it? | If you own the cylinder you are free to sell it if you wish. |
| Where can I get my cylinder refilled? | Take the cylinder to your original place of purchase or contact Pacific Gas to get details of your nearest distributor. |
| How long does the gas or cylinder last? | The cylinder needs to be re certified every 10 years, this is the only time limitation for the gas. |
| Are Pacific Gas cylinders Australian Standards certified? | Yes, all are manufactured to international standard or Australian standard, and also design approved to Australian Health and Safety Regulations |
| Will my regulator fit a Pacific Gas cylinder? | All Pacific Gas cylinders are fitted with the relevant Australian Standard valves so your regulator will fit if it complies. |
DON’T HESITATE TO ASK
Any Other Questions?
Click here to download the Business Credit Application form. For home click here to download the account sign up form, or drop in or call Pacific Gas and we will assist you.
In order to hire an Industrial Gas cylinder you will be required to open an account. However, if all you want is to swap of a gas cylinder an account is not necessary.
It is easy! Simply contact us today, and our friendly staff will ensure you receive your LPG gas during the next scheduled delivery service in your area. Contact us regarding an enquiry by:
- Calling on 03 9776 8382, or email to info@pacgas.com.au
- Contacting us at www.pacgas.com.au
- Submitting an online enquiry here
Below are some helpful Dos and Don’ts when working with gas cylinders:
| DO | DON'T |
|---|---|
| Ensure a regulator is fitted before use | Repaint a cylinder |
| Ensure the cylinder is secured | Use oxygen as a replacement for compressed air |
| Ensure connections are tight and suitable | Use oil or lubricants on the cylinder valve |
| Ensure cylinders are stored and used away from ignition sources | Roll cylinders along the ground |
| Store full and empty cylinders separately | Attempt to fight a fire involving a gas cylinder |
| Ensure cylinder caps are fitted when cylinders are not in use | Transport a gas cylinder inside the passenger compartment of a vehicle |
| Ensure adequate ventilation is available to suit the gas and application | Use a cylinder that shows evidence of corrosion or damage |
| Be familiar with the Material Safety Data Sheets (MSDS) | Fill cylinders with any material, gas or otherwise |
Contact us to if you have any questions or you are unsure about handling your gas cylinders
Pre-Planning
Despite adherence to cylinder safety practices, accidents involving gases may occur. The amount of damage sustained by personnel and property from these accidents is greatly influenced by the quality of the emergency plan. Users of compressed gas cylinders must be familiar with necessary safety precautions. Employee responses to any gas leak or emergency should take into account the following factors:
- The nature of the operation example; equipment used and type of injury that could occur.
- The potential location of a release or spill (e.g. outdoors versus indoors, in a laboratory, corridor or storage area, or in a workshop).
- The quantities of material that might be released and the type of containment (i.e., compressed gas cylinder size or manifold systems, etc.).
- The chemical and physical properties of the compressed gas (e.g. its physical state, vapour pressure and air or water reactivity).
- The hazardous properties of the compressed gas (e.g. its toxicity, corrosivity and flammability).
- The availability and locations of emergency supplies and equipment.
- An Emergency Action Plan that identifies building evacuation routes, emergency telephone numbers, chemical containment procedures, fire extinguisher usage, etc.
Minor Leaks
Occasionally, a gas cylinder or one of its component parts may develop a leak. Most of these leaks occur at the top of the cylinder, in areas such as the valve threads, pressure safety device, valve stem, or the valve outlet. To correct minor leaks:
- For non-toxic gases, verify suspected leaks using a gas detector or soapy water solution (a flame should not be used for detection). If the leak cannot be stopped by tightening a valve gland or packing nut, secure the cylinder and notify your Manager or Safety Officer.
IMPORTANT: Do not try to fix a leak on a toxic or highly toxic gas cylinder; instead initiate emergency action procedures.
- For flammable (non-toxic), inert or oxidizing gases (non-toxic), move the cylinder to an isolated, well ventilated area, away from combustible materials.
- For corrosive and toxic gas leaks, immediately initiate emergency action procedures.
IMPORTANT: Do not remove a leaking toxic gas cylinder from a ventilated cabinet.
Major Leaks
In the event of a large gas release or if an accident takes place, activate the following emergency procedures:
- Evacuate the area, securing entrances and providing assistance to others on the way out.
- Activate building and area fire alarms.
- Immediately call Emergency Services and report the incident.
- Provide emergency response officials with details of the problem upon their arrival.
| Question | Answer |
|---|---|
| What gas do I use for my TIG welder? | Argon, but look for Information Sheet 15 for details and further information. |
| What gas do I use for my MIG welder? | PacShield 80/20 or Pacshield 5/2 depending on the thickness of the material. Refer to Information Sheet 15 for details and further information |
| Can I sell my cylinder if I no longer need or require it? | You own the cylinder so you are free to sell it on eBay or Gumtree or by any other measure |
| Can I exchange for a larger cylinder? | Yes, you can. Contact Pacific Gas for additional information. |
| Where can I get my cylinder refilled? | Take the cylinder to your original place of purchase or contact Pacific Gas to get details of your nearest distributor. |
| How long does the gas or cylinder last? | The cylinder needs to be re certified every 10 years, this is the only time limitation for the gas. |
| Are Pacific Gas cylinders Australian Standards certified? | Yes, all are manufactured to international standard or Australian standard, and also design approved to Australian Health and Safety Regulations |
| Will my regulator fit a Pacific Gas cylinder? | All Pacific Gas cylinders are fitted with the relevant Australian Standard valves so your regulator will fit if it complies. |
DON’T HESITATE TO ASK
Any Other Questions?
Pacific Gas offers a new way of purchasing gas-one that gives the customer complete ownership and saves them money.
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Pacific Gas offers a new way of purchasing gas. One that gives the customer complete ownership and saves them money.