FAQ

FAQ

Links for business and domestic credit application forms can be found at the bottom of the website. Download and complete the relevant form and send through to info@pacgas.com.au when complete to start the process.

In order to hire an Industrial or LP Gas cylinder you will be required to open an account. However, if all you want is to swap of a gas cylinder an account is not necessary.

LPG—Liquid Petroleum Gas—is a flammable gas commonly used in residential heating, cooking and hot water systems; as a fuel in cars; and in industrial, agricultural, and manufacturing contexts.

LPG is manufactured during the refining process of petroleum and transported in liquid form under pressure. When the valve is opened on the cylinder the pressure behind the liquid LPG eases and it becomes gas again.

There are three key reasons why LPG is the preferred fuel for home use:

  • Efficiency—LPG is an energy-rich fuel, with greater heating value compared to natural gas. This means that LPG burns hotter and more efficiently than natural gas.
  • Cleaner—LPG is cleaner than most other fossil fuels, with low sulphur content, low emissions of black carbon, and no spills.
  • Portability—LPG is very convenient fuel with gas cylinders easily delivered to your home

It is easy! Simply contact us today, and our friendly staff will ensure you receive your LPG gas during the next scheduled delivery service in your area. Contact us regarding an enquiry by:

Below are some helpful Dos and Don’ts when working with gas cylinders:

 

DO DON'T
Ensure a regulator is fitted before use Repaint a cylinder
Ensure the cylinder is secured Use oxygen as a replacement for compressed air
Ensure connections are tight and suitable Use oil or lubricants on the cylinder valve
Ensure cylinders are stored and used away from ignition sources Roll cylinders along the ground
Store full and empty cylinders separately Attempt to fight a fire involving a gas cylinder
Ensure cylinder caps are fitted when cylinders are not in use Transport a gas cylinder inside the passenger compartment of a vehicle
Ensure adequate ventilation is available to suit the gas and application Use a cylinder that shows evidence of corrosion or damage
Be familiar with the Material Safety Data Sheets (MSDS) Fill cylinders with any material, gas or otherwise

 

Contact us to if you have any questions or you are unsure about handling your gas cylinders

Pre-Planning
Despite adherence to cylinder safety practices, accidents involving gases may occur. The amount of damage sustained by personnel and property from these accidents is greatly influenced by the quality of the emergency plan. Users of compressed gas cylinders must be familiar with necessary safety precautions. Employee responses to any gas leak or emergency should take into account the following factors:

  • The nature of the operation example; equipment used and type of injury that could occur.
  • The potential location of a release or spill (e.g. outdoors versus indoors, in a laboratory, corridor or storage area, or in a workshop).
  • The quantities of material that might be released and the type of containment (i.e., compressed gas cylinder size or manifold systems, etc.).
  • The chemical and physical properties of the compressed gas (e.g. its physical state, vapour pressure and air or water reactivity).
  • The hazardous properties of the compressed gas (e.g. its toxicity, corrosivity and flammability).
  • The availability and locations of emergency supplies and equipment.
  • An Emergency Action Plan that identifies building evacuation routes, emergency telephone numbers, chemical containment procedures, fire extinguisher usage, etc.

Minor Leaks
Occasionally, a gas cylinder or one of its component parts may develop a leak. Most of these leaks occur at the top of the cylinder, in areas such as the valve threads, pressure safety device, valve stem, or the valve outlet. To correct minor leaks:

  • For non-toxic gases, verify suspected leaks using a gas detector or soapy water solution (a flame should not be used for detection). If the leak cannot be stopped by tightening a valve gland or packing nut, secure the cylinder and notify your Manager or Safety Officer.

IMPORTANT:    Do not try to fix a leak on a toxic or highly toxic gas cylinder; instead initiate emergency action procedures.

  • For flammable (non-toxic), inert or oxidizing gases (non-toxic), move the cylinder to an isolated, well ventilated area, away from combustible materials.
  • For corrosive and toxic gas leaks, immediately initiate emergency action procedures.

IMPORTANT:    Do not remove a leaking toxic gas cylinder from a ventilated cabinet.

Major Leaks

In the event of a large gas release or if an accident takes place, activate the following emergency procedures:

  • Evacuate the area, securing entrances and providing assistance to others on the way out.
  • Activate building and area fire alarms.
  • Immediately call Emergency Services and report the incident.
  • Provide emergency response officials with details of the problem upon their arrival.

Safe Storage and Handling of a LPG Gas Cylinder

  • Keep the cylinder valves closed when not in use and fit and tighten the plug to the cylinder valve internal thread.
  • Ensure that the cylinder is stored upright (vertical) at all times and is not at risk of tipping over.
  • Inspect the cylinder on a regular basis to ensure it is in good condition, free from rust and housed properly.
  • Ensure the cylinder is stored in an area that is adequately ventilated and not susceptible to excessive temperature rise.
  • Store the cylinder in a secure location to protect against falling, damage, being hit by ride on mowers, vandalism, etc.
  • Provide separate storage for LPG away from the oxidizing gases (e.g. oxygen) by at least 3 metres.
  • Use the cylinders only in well ventilated areas.

Do NOT store the cylinder in close proximity to an ignition source, or in locations that could jeopardize escape from the building in the event of a fire.

Before the cylinder is connected to an appliance, it is essential that you check:

  • The LPG cylinder’s date stamp is less than 10 years old. LPG cylinders must be re-tested every 10 years, and should not be used if the cylinder is “out-of-date”.
  • The LPG cylinder is in good condition and must be free from damage and rust.
  • The LPG cylinder valve is clean and in good condition.
  • The hoses and appliance fittings are in good condition.
  • Give special attention to the rubber O-rings and rubber parts used on LPG regulators, and replace these as required.

Suspected leaks can be checked by using soapy water; check cylinder, valve and connections to the appliance (e.g. barbeque, heater, camp light etc).  Always rinse and dry the connection when the leak test is finished.  Never use a match or cigarette lighter.

While using the cylinder, it is essential that you check:

  • All LPG cylinders are kept outdoors, upright, away from sources of heat, whether in use, or spare.
  • That the cylinder cannot be warmed by a barbeque, heater or other appliance
The LPG cylinder valve is closed when the cylinder or appliance is not in use.
Question Answer
What gas do I use for my TIG welder? Argon, but look for Information Sheet 15 for details and further information.
What gas do I use for my MIG welder? PacShield 80/20 or Pacshield 5/2 depending on the thickness of the material. Refer to Information Sheet 15 for details and further information
Do I own my cylinder? Pacific Gas has a range of options when it comes to your gas purchasing neeeds. Please contact us if you are unsure about you cylinder arrangement.
Can I sell my cylinder if I own it and no longer need or require it? If you own the cylinder you are free to sell it if yoou wish.
Can I exchange for a larger cylinder? Yes, you can. Contact Pacific Gas for additional information.
Can I sell back my industrial cylinders to Pacific Gas We can purchase back cylinders in some situations. Please contact our friendly staff on 9776 8382 to discuss our buy back policy in detail.
Where can I get my cylinder refilled? Take the cylinder to your original place of purchase or contact Pacific Gas to get details of your nearest distributor.
How long does the gas or cylinder last? The cylinder needs to be re certified every 10 years, this is the only time limitation for the gas.
Are Pacific Gas cylinders Australian Standards certified? Yes, all are manufactured to international standard or Australian standard, and also design approved to Australian Health and Safety Regulations
Will my regulator fit a Pacific Gas cylinder? All Pacific Gas cylinders are fitted with the relevant Australian Standard valves so your regulator will fit if it complies.

DON’T HESITATE TO ASK

Any Other Questions?

Click here to download the Business Credit Application form. For home click here to download the account sign up form, or drop in or call Pacific Gas and we will assist you.

In order to hire an Industrial or LP Gas cylinder you will be required to open an account. However, if all you want is to swap of a gas cylinder an account is not necessary.

LPG—Liquid Petroleum Gas—is a flammable gas commonly used in residential heating, cooking and hot water systems; as a fuel in cars; and in industrial, agricultural, and manufacturing contexts.

LPG is manufactured during the refining process of petroleum and transported in liquid form under pressure. When the valve is opened on the cylinder the pressure behind the liquid LPG eases and it becomes gas again.

There are three key reasons why LPG is the preferred fuel for home use:

  • Efficiency—LPG is an energy-rich fuel, with greater heating value compared to natural gas. This means that LPG burns hotter and more efficiently than natural gas.
  • Cleaner—LPG is cleaner than most other fossil fuels, with low sulphur content, low emissions of black carbon, and no spills.
  • Portability—LPG is very convenient fuel with gas cylinders easily delivered to your home

It is easy! Simply contact us today, and our friendly staff will ensure you receive your LPG gas during the next scheduled delivery service in your area. Contact us regarding an enquiry by:

Below are some helpful Dos and Don’ts when working with gas cylinders:

 

DO DON'T
Ensure a regulator is fitted before use Repaint a cylinder
Ensure the cylinder is secured Use oxygen as a replacement for compressed air
Ensure connections are tight and suitable Use oil or lubricants on the cylinder valve
Ensure cylinders are stored and used away from ignition sources Roll cylinders along the ground
Store full and empty cylinders separately Attempt to fight a fire involving a gas cylinder
Ensure cylinder caps are fitted when cylinders are not in use Transport a gas cylinder inside the passenger compartment of a vehicle
Ensure adequate ventilation is available to suit the gas and application Use a cylinder that shows evidence of corrosion or damage
Be familiar with the Material Safety Data Sheets (MSDS) Fill cylinders with any material, gas or otherwise

 

Contact us to if you have any questions or you are unsure about handling your gas cylinders

Pre-Planning
Despite adherence to cylinder safety practices, accidents involving gases may occur. The amount of damage sustained by personnel and property from these accidents is greatly influenced by the quality of the emergency plan. Users of compressed gas cylinders must be familiar with necessary safety precautions. Employee responses to any gas leak or emergency should take into account the following factors:

  • The nature of the operation example; equipment used and type of injury that could occur.
  • The potential location of a release or spill (e.g. outdoors versus indoors, in a laboratory, corridor or storage area, or in a workshop).
  • The quantities of material that might be released and the type of containment (i.e., compressed gas cylinder size or manifold systems, etc.).
  • The chemical and physical properties of the compressed gas (e.g. its physical state, vapour pressure and air or water reactivity).
  • The hazardous properties of the compressed gas (e.g. its toxicity, corrosivity and flammability).
  • The availability and locations of emergency supplies and equipment.
  • An Emergency Action Plan that identifies building evacuation routes, emergency telephone numbers, chemical containment procedures, fire extinguisher usage, etc.

Minor Leaks
Occasionally, a gas cylinder or one of its component parts may develop a leak. Most of these leaks occur at the top of the cylinder, in areas such as the valve threads, pressure safety device, valve stem, or the valve outlet. To correct minor leaks:

  • For non-toxic gases, verify suspected leaks using a gas detector or soapy water solution (a flame should not be used for detection). If the leak cannot be stopped by tightening a valve gland or packing nut, secure the cylinder and notify your Manager or Safety Officer.

IMPORTANT:    Do not try to fix a leak on a toxic or highly toxic gas cylinder; instead initiate emergency action procedures.

  • For flammable (non-toxic), inert or oxidizing gases (non-toxic), move the cylinder to an isolated, well ventilated area, away from combustible materials.
  • For corrosive and toxic gas leaks, immediately initiate emergency action procedures.

IMPORTANT:    Do not remove a leaking toxic gas cylinder from a ventilated cabinet.

Major Leaks

In the event of a large gas release or if an accident takes place, activate the following emergency procedures:

  • Evacuate the area, securing entrances and providing assistance to others on the way out.
  • Activate building and area fire alarms.
  • Immediately call Emergency Services and report the incident.
  • Provide emergency response officials with details of the problem upon their arrival.

Safe Storage and Handling of a LPG Gas Cylinder

  • Keep the cylinder valves closed when not in use and fit and tighten the plug to the cylinder valve internal thread.
  • Ensure that the cylinder is stored upright (vertical) at all times and is not at risk of tipping over.
  • Inspect the cylinder on a regular basis to ensure it is in good condition, free from rust and housed properly.
  • Ensure the cylinder is stored in an area that is adequately ventilated and not susceptible to excessive temperature rise.
  • Store the cylinder in a secure location to protect against falling, damage, being hit by ride on mowers, vandalism, etc.
  • Provide separate storage for LPG away from the oxidizing gases (e.g. oxygen) by at least 3 metres.
  • Use the cylinders only in well ventilated areas.

Do NOT store the cylinder in close proximity to an ignition source, or in locations that could jeopardize escape from the building in the event of a fire.

Before the cylinder is connected to an appliance, it is essential that you check:

  • The LPG cylinder’s date stamp is less than 10 years old. LPG cylinders must be re-tested every 10 years, and should not be used if the cylinder is “out-of-date”.
  • The LPG cylinder is in good condition and must be free from damage and rust.
  • The LPG cylinder valve is clean and in good condition.
  • The hoses and appliance fittings are in good condition.
  • Give special attention to the rubber O-rings and rubber parts used on LPG regulators, and replace these as required.

Suspected leaks can be checked by using soapy water; check cylinder, valve and connections to the appliance (e.g. barbeque, heater, camp light etc).  Always rinse and dry the connection when the leak test is finished.  Never use a match or cigarette lighter.

While using the cylinder, it is essential that you check:

  • All LPG cylinders are kept outdoors, upright, away from sources of heat, whether in use, or spare.
  • That the cylinder cannot be warmed by a barbeque, heater or other appliance
The LPG cylinder valve is closed when the cylinder or appliance is not in use.
Question Answer
What gas do I use for my TIG welder? Argon, but look for Information Sheet 15 for details and further information.
What gas do I use for my MIG welder? PacShield 80/20 or Pacshield 5/2 depending on the thickness of the material. Refer to Information Sheet 15 for details and further information
Can I sell my cylinder if I no longer need or require it? You own the cylinder so you are free to sell it on eBay or Gumtree or by any other measure
Can I exchange for a larger cylinder? Yes, you can. Contact Pacific Gas for additional information.
Where can I get my cylinder refilled? Take the cylinder to your original place of purchase or contact Pacific Gas to get details of your nearest distributor.
How long does the gas or cylinder last? The cylinder needs to be re certified every 10 years, this is the only time limitation for the gas.
Are Pacific Gas cylinders Australian Standards certified? Yes, all are manufactured to international standard or Australian standard, and also design approved to Australian Health and Safety Regulations
Will my regulator fit a Pacific Gas cylinder? All Pacific Gas cylinders are fitted with the relevant Australian Standard valves so your regulator will fit if it complies.

DON’T HESITATE TO ASK

Any Other Questions?

Pacific Gas offers a new way of purchasing gas-one that gives the customer complete ownership and saves them money.

Follow Us

Stay Updated

info@pacgas.com.au

Drop Us a line

+61 3 9776 8382

Call Us Now

Copyright 2023 Pacific Gas. All Rights Reserved.

Pacific Gas offers a new way of purchasing gas. One that gives the customer complete ownership and saves them money.

Follow Us

Stay Updated

Drop Us a line

Call Us Now

22-26 Cumberland Drive Seaford

Copyright 2023 Pacific Gas. All Rights Reserved.